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CMI Level 3 – Diploma in First Line Management
This level is suitable for junior managers, supervisors and first line managers who have responsibilities for managing one or more people in an organisation. It is also appropriate for experienced managers who have had little or no formal training in management.
Candidates can register for any of the modules to earn a CMI issued Certificate for an AWARD, a CERTIFICATE or a DIPLOMA, based on the number of modules offered.
Below is a list of the course module under the First Line Management (Level 3) CMI Qualifications:
| Course Code | Course Module | Brief Description | Learning Outcomes | Credit Units | Method of Study/Assessment |
|---|---|---|---|---|---|
| U3001 | Personal Development as a First Line Manager | This unit focuses on developing your staff as a team both on a personal level and to meet the corporate objectives through areas such as personal development plans, relationship management and safeguarding their welfare. | • Be able to develop and use a personal development plan • Understand how to plan and manage work • Understand how to develop and maintain effective working relationships to achieve objectives • Be able to safeguard the welfare of the team in the working environment" | 6 | 1 day face-to-face workshop/e-learning support/work based assignment |
| U3002 | Resource Planning | Identifying and managing resources is essential for all Managers and this unit provides an understanding of how to achieve the best efficiencies through planning for your team's resource needs, adapting to their changing requirement as well as monitoring and controlling the use of resources. | "• Understand how to plan resource needs with the team, to meet team objectives • Understand the need for change to resource requirements • Be able to monitor, record and control resources within the work area" | 6 | 1 day face-to-face workshop/e-learning support/work based assignment |
| U3003 | Meeting Stakeholder Needs | You will gain an insight into the requirements and contribution particular stakeholders make to achieve the team's objectives, identify how this mutual support can be improved and prepared a case to support the required changes for improvement. | • Be able to identify stakeholders and plan to meet their needs • Understand the process required to continually improve meeting stakeholder needs • Be able to prepare a case to support a change in meeting stakeholder needs | 6 | 1 day face-to-face workshop/e-learning support/work based assignment |
| U3004 | Managing and Communicating Information | Data is essential for effective communication and this unit looks into the methods for identifying and gathering relevant data, interpreting the findings to gain a meaningful conclusion as well as the best methods and audiences for communicating the results. | • Be able to gather and select data • Be able to interpret data and information related to a work activity • Be able to communicate the results of the information analysis | 6 | 1 day face-to-face workshop/e-learning support/work based assignment |
| U3005 | Identifying Development Opportunities | Personal development is key to not only the growth of individuals but your company. This unit is about identifying the development opportunities of individuals and teams in order to meet team and organisational objectives. | • Understand the factors involved in leading a team to achieve agreed objectives • Understand the current competencies of individuals and team • Understand how to develop the competencies of individuals and teams | 6 | 1 day face-to-face workshop/e-learning support/work based assignment |
| U3006 | Improving Team Performance | This unit is about the impact of individual’s performance on teams, recognising performance behaviours and implementing improvement measures. | • Be able to identify issues which affect performance • Know how to select and apply the best course of action to address a performance issue • Be able to take action to achieve the performance issue of an individual | 7 | 1 day face-to-face workshop/e-learning support/work based assignment |
| 1 day face-to-face workshop/e-learning support/work based assignment |
Each module can be studied on its own to earn an AWARD.
To achieve the CERTIFICATE, students MUST study enough modules to earn 13 credits.
To achieve the full DIPLOMA students MUST study all the above modules to earn 37 credits.[/vc_column_text][/vc_column][/vc_row]
